Water Heaters

Water Heater FAQ's

Why isn’t Bradford White available at my local hardware store?

Bradford White prioritizes safety and compliance by insisting that their water heaters are installed by professionals. While many people are capable of tackling various home improvement projects, installing a water heater involves risks and complexities that could lead to hazardous situations if done improperly. Adherence to local codes and safety regulations is crucial, and a lack of knowledge in these areas could not only pose a danger but also potentially violate legal standards.

What is the lifespan of a water heater?

The longevity of Bradford White water heaters is influenced significantly by the quality of your local water supply. In areas with poor water quality, even high-quality tanks like Bradford White, known for their self-cleaning capabilities, may only last between 6-8 years. Conversely, in regions with average or superior water quality, you might expect a lifespan of 8-10 years or more, especially for those who are fortunate.

Why does the hardware store offer a 10-year warranty when yours is only 6 years?

We provide a comprehensive 6-year warranty on our water heaters, which is ample considering that 99% of Bradford White heaters exceed a 10-year lifespan. Water heaters bought from large hardware stores may come with a 10-year warranty, but they often don’t meet Illinois Plumbing Code standards upon installation. If a problem arises, the process of claiming the warranty can be cumbersome and involves multiple steps, including finding the original installer who may no longer guarantee the work, transporting the water heater back and forth, and handling the installation yourself.

Should I replace my water heater if my basement floods?

Yes, it’s crucial to replace all plumbing, heating, cooling, and electrical appliances that have been damaged by flooding to ensure safety and proper functionality.

Bradford White Water Heaters

Wagner Family Plumbing offers same-day and emergency installation services for both residential and commercial water heaters, featuring the Bradford White brand. Our installations come with a full 6-year warranty, without proration. Our service vehicles are equipped with standard 40 and 50-gallon Bradford White water heaters, and we also offer professional-grade water heaters from brands such as Rheem, A.O. Smith, and State.

Our installation quotes encompass parts, labor, and delivery for a standard replacement, assuming your existing setup meets current codes. If additional work is needed to bring your installation up to code, we’ll provide a quote before starting the job. The quoted flat rate applies to the removal and installation of the same gallonage and style of tank.

Installing a water heater involves dealing with carbon monoxide, natural gas, and a pressurized tank, each of which can pose significant risks if not handled correctly.

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